An account is created when a customer completes the checkout of their first order.
If you are an existing customer and have placed an order with Form-A-Lines since 10 January 2021 you can log in to this shop. If not, a new account will be created with your next order. We moved to this shop software on 10 January 2021 but were unable to transfer the customer accounts. Not sure when you last shopped with us?